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Hábil · Platform ecosystem

Good on their own. Better together.

Three platforms that understand each other and the systems you already have.

Hábil MDWconnectsHábil LakeorganizesHábil AIanswers and servesyour operations
  • Core banking system
  • Insurance core system
  • ERP
  • CRM
  • OMS
  • E-commerce
  • Point of sale
  • Warehouse (WMS)
  • Payments and banks
  • CFDI invoicing
  • Payroll and HR
  • Document management
  • Contact center
  • Spreadsheets and BI

Three platforms, one operation

Each one solves a whole problem. Together, they feed each other.

Your current systems stay as they are. The platforms are engaged separately and none requires the others. When they work together, what happens in your operations becomes data, data becomes answers and answers go back into your operations.

Connects

Hábil MDW

The platform that connects your systems: your core system, your ERP and your channels, without replacing them and with an audit trail of every operation.

Works on its ownConnects your systems even if you have no other platform.

Organizes

Hábil Lake

Your company's data platform: a single version of your numbers, reconciled against your system, in your Excel or your Power BI.

Works on its ownIf you don't use AI, Hábil Lake works on its own.

Answers and serves

Hábil AI

The AI platform connected to your systems: it serves your customers and carries out steps in your processes, with a person approving what matters.

Works on its ownWorks with the AI you choose and with your current systems.

  1. Your core system, ERP, CRM, OMS…
  2. connected
  3. your data, organized
  4. your answers
  5. back into your operations

Better together

What happens when they work together.

What happens reaches the Lake.

Every order, payment or policy that goes through Hábil MDW reaches Hábil Lake as it happens, with its history. The Lake organizes it and reconciles it against the source system.

Your AI answers with your numbers.

When someone asks which product line sold the most, the answer comes from the Lake's reconciled data, with that person's permissions.

Your AI acts through the same gateway.

When an agent looks up an order or prepares a refund, it goes through Hábil MDW with its own identity, its permissions and an audit trail of every call.

Nova knows where the order stands.

When a customer asks on WhatsApp, Nova answers with the status Hábil MDW keeps, not with a guess.

The AI reads the trail.

Every morning an agent reviews stalled operations, finds the reason for each one in the audit trail and leaves them to your team.

Forecasts go back into operations.

The Lake shows which product is running out; Hábil AI proposes restocking, and the proposal reaches your systems through Hábil MDW for a person to approve.

Hábil · Platform ecosystem

Hábil MDW connects your systems · Hábil Lake organizes your data · Hábil AI answers and serves with it

Select a platform to see how it connects.

Works on its own

Your systems, finally in agreement.

Your core system, your ERP and your channels connected without replacing them, with an audit trail of every operation.

  • Channels · Where you talk to your customers

    • WhatsApp
    • Email
    • Slack
    • SMS · Telegram
    • In your app · Browser notifications

  • Integration · Connects with what you already have

    • Connector to your systems (ERP, CRM, core system)

  • Lifecycle · The customer journey

    • Origination
    • Subscriptions
    • Servicing
    • Obligations
    • Claims

  • Orchestration · Builds the offer and quotes it

    • Plans and quoting

  • Domain · Day-to-day operations

    • Payments and collections
    • Direct debit
    • CFDI invoicing
    • Inventory
    • Scheduling and reservations
    • Shipping
    • Enabled third parties

  • Support · Documents, notices and evidence

    • Notifications
    • Document generation
    • Templates
    • Document intake
    • Files
    • Evidence log
    • Reports

  • Security · Who authorizes what

    • Approvals

  • Foundation · The business foundations

    • Business objects
    • Business rules
    • Parties, roles and permissions
    • Calculation and pricing
    • Usage metering
What happens reaches the Lake
Works on its own

A single version of your numbers.

Your data brought together, organized and reconciled against your system.

  1. IngestTakes in data from everywhere
  2. StreamMoves it as it happens, event by event
  3. StorageStores it in full, in an open format
  4. CatalogThe inventory: what data exists and where
  5. QueryQueries and reports on everything stored

Across the whole journey

  • GovernanceAccess, lineage and quality
  • OrchestrationSchedules and monitors the processes
Reconciled data
Works on its own

Answers with your real data.

At any hour, with a person approving anything that moves money or data.

The single gateway

API

Everything goes through here: who asks, what they are allowed to do and what they did

What the user sees

  • Nova · Talks with people on the web and WhatsApp
  • Agents · Carry out tasks by checking live data

The engine

  • LLM · Understands and writes
  • RAG · Answers with your business knowledge
  • ML · Forecasts: risk, demand, churn
Your AI acts through the same gateway: Agents through the API · Nova through the channels
  • Hábil MDW connects them, without replacing them
  • Your data reaches the Lake
  • The AI queries them, with permissions and a trail

Your systems today

They stay as they are. Hábil brings them together.

  • Core banking system
  • Insurance core system
  • ERP
  • CRM
  • OMS
  • E-commerce
  • Point of sale
  • Warehouse (WMS)
  • Payments and banks
  • CFDI invoicing
  • Payroll and HR
  • Document management
  • Contact center
  • Spreadsheets and BI

How we start

Start with one. Grow with all three.

You write to us

On WhatsApp, with your industry, your role and your main systems.

45 minutes

We schedule a conversation with a Hábil architect.

No access needed

We ask how you operate today. We don't ask for access or for your customers' data.

You leave with a map

Of your connections, your data or a process with AI, and where it makes sense to start.

First conversation, at no cost.

Message us on WhatsApp and tell us which systems coexist in your operation.

Let's talk about your case

Prefer email? Write to us at hola@habil.mx